Automated Marketing Tools help increase your customer service and grow your business. The service begins with automated invoicing emailed the moment their order is placed.  Then your customers get reminder emails of their upcoming event and how to prepare for it.  Finally,  a survey is sent out after their event  so you can know what they thought of your service and know how your employees are performing when you aren't looking.  Repeat Sales:  a reminder is automatically sent 11 months later reminding them to book again along with any automated sales you wish to promote during the year.  Consistent communication builds customer loyalty and can only be achieved through automation.  ERS provides that automation.