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What payment method can I use?
We accept MasterCard, VISA, Discover and American Express credit and debit cards. We accept cash for any remaining balance on the rental day.
Yes, all orders require a $50.00 minimum deposit by credit card or debit card. Deposits are Non-refundable. If you cancel 2 to 29 days prior to your rental date, you will be given a raincheck that is good for 1 year. If you cancel order your order the day prior or day of the the event you will be charged the full rental amount of your.
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All inflatble rentals include setup, take down, and removal. All power cords and power cord extensions are included in your rental price.
In a few cases you need to provide basic accessories for some products. For example, if you rent a cooler, you need to provide your own ice.
When you rent from Party Time Events, your rental time is the time you are using the equipment. You do not have to rent extra time for delivery, setup and removal.
Your rental includes consultations with the owner, Chris Epps, in advance as you require. A trained team member will assist you on your event day. You may contact us at anytime if you have questions or concerns.
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Make your reservation as soon as possible. This insures the rentals you want for the date you want. It's not unusual for customers to reserve weeks or months in advance.
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We cover about a 50 mile radius of Charlotte from Salisbury to Clover (SC), Hickory to Albemarle, Shelby to Harrisburg, Statesville to Lancaster (SC).
We will deliver beyond our standard area, but you should try renting closer to home to avoid our delivery fees. We're happy to provide a quote for any distance, or to suggest a party rentals company closer to your event.
Please see the Service Area page for more information or contact us at info@charlottepartyrentals.net or (704) 377-JUMP (5867).
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Delivery fees vary based on distance. Delivery is free for event locations in Mecklenburg County, plus Belmont, Concord, , Harrisburg, and Indian Trail. All chair, concession machine, table, and tent only orders our subjuct to a $75.00 delivery fee.
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Who will deliver, setup and remove the equipment?
An experienced Party Time Events team member will handle all delivery, setup and removal.
