Thank You For Submitting Your Kickoff Form!
Our onboarding team has been notified and will be reaching out within 48 hours to help you start configuring your account
Now that we've received your kickoff form we can get started building your website. Our team will plugin all of the information that you provided, the designers will get started color matching the template that you chose to the colors within your logo and then we will let you know when everything‘s ready to go live on the WWW!
As mentioned, our team will reach out within 48 hours to give you a brief introduction on how to use the software and answer any questions that you might have. They will walk through the information that you, your staff and your clients will need to make you successful. We have some training sessions which will be provided to you so that you can work with our team as well as other peers just getting started like yourself, in small group settings to learn the depths of the system.
Our training provides an overview of how to use our software to manage your business and answer any questions you may have at the end of each training. Never do you have to await a training to get any questions answered, or to get help with setup. Our technical support team can be reached Monday-Friday 9am-5pm MST at 505-435-9731 #102.
In The Meantime, Here are Some Essentials:
To help you get started, ERS has created a knowledge base that you can use to get answers to the most commonly asked questions and will allow you to open new support tickets. You can access this page here: https://support.eventrentalsystems.com/
Additionally, we have the ERS Users Group on Facebook where customers come to collaborate, share best practices, and ask for assistance. If you use Facebook, we highly recommend joining for the benefit of your business.